Quality & HSE Management System Manual Structure

Below is Table of content for a typical Management System Manual which can be used for developing the manuals for quality, safety or HSE systems.

1. PURPOSE & SCOPE

  • 1.1.       Vision, Mission and Values
  • 1.2.       Our Core Values
  • 1.3.       Our Stakeholders
  • 1.4.       Outline Organisation Structure – Appendix B
  • 1.5.       Policy Statement – Appendix C

2. QMS REQUIREMENTS and DOCUMENT MATRIX

2.1.       General Requirements

2.2.       Specific Requirements

3. DOCUMENTATION REQUIREMENTS

3.1.       The Integrated Management System

3.2.       System Structure

3.3.       Control of Documents

3.4.       Control of Records

4. MANAGEMENT RESPONSIBILITY

4.1.       Management Commitment

4.2.       Focus on our Clients

4.3.       Management System Policy

4.4.       Planning

4.5.       Management System Planning

5. RESPONSIBILITY, AUTHORITY AND COMMUNICATION

5.1.       Responsibility and Authority

5.2.       Management Representative (MR)

5.3.       Communication

5.4.       HSE Communication

5.5.       HSE Consultation

5.6.       Management Review

5.7.       Customer Relations Management

6. RESOURCE MANAGEMENT

6.1.       Provision of Resources

6.2.       Human Resources

6.3.       Competence, Awareness and Training

6.4.       HSE Specific Training and Competence

6.5.       Plant, Equipment and Infrastructure

7. PRODUCT REALISATION

7.1.       Business Development

7.2.       Construction & Project Planning

7.3.       Client-Related Requirements

7.4.       Design Control

7.5.       Engineering Control

8. PURCHASING

9. PROCESS CONTROL

10. QUALITY PLANNING

11. HEALTH, SAFETY & ENVIRONMENTAL MANAGEMENT

11.1.     Identification of, and Compliance with Legal Requirements

11.2.     Emergency Preparedness and Response

11.3.     HSE Incidents, Non-Conformance, Corrective & Preventive Action

11.4.     Performance Measurement and Monitoring

11.5.     Hazard Identification, Risk Assessment & Determining Controls

11.6.     Aspect and Impacts Identification

11.7.     HSE Objectives, Targets and Management Programs

11.8.     HSE Line Management & Organisation

12………. MANAGEMENT OF MEASURING AND TEST EQUIPMENT

13. INTERNAL AUDITS

14. MONITORING AND MEASUREMENT OF WORK

15. NON-CONFORMANCE AND CORRECTIVE ACTION

16. ANALYSIS OF DATA

17. CONTINUAL IMPROVEMENT

18. PREVENTIVE ACTION


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